Shipping policy

Shipping Policy

We ship from within Europe.

Processing time

Orders are usually processed within 2–5 business days after your order has been confirmed.

During product launches, holidays or busy periods, processing times may be slightly longer.

Shipping destinations

We currently ship to Austria and selected European countries.

If your country is not available at checkout, please contact us at office@vigourathleisure.com before placing your order.

Shipping costs

Shipping costs are calculated at checkout and depend on your delivery address and selected shipping method.

Any applicable shipping costs will be clearly shown before you complete your order.

Delivery times

Estimated delivery times may vary depending on your location and the shipping provider.

Once your order has been shipped, you will receive a shipping confirmation with tracking information, if available.

Please note that delivery times are estimates and may be affected by the shipping provider, customs, holidays or other circumstances outside our control.

Delivery responsibility

Please make sure that your shipping address is complete and correct before placing your order.

If a package cannot be delivered because the address provided was incorrect or incomplete, additional shipping costs may apply.

Lost or delayed packages

If your package is delayed, please first check the tracking information provided by the shipping carrier.

If you believe your package is lost or there is an issue with the delivery, please contact us at office@vigourathleisure.com with your order number.

Damaged packages

If your package arrives damaged, please contact us as soon as possible at office@vigourathleisure.com and include photos of the package and the item.

Contact

For any shipping questions, please contact us at:

office@vigourathleisure.com